Vertical Financials
Cash Flow

Payment Processor Reserve

Definition

Money a payment processor like Shopify Payments, Stripe or PayPal holds back from payouts as protection against refunds and chargebacks.

Reserves are a cash problem, not a profit problem, but they can be serious ones. They often appear after fast growth, high chargebacks or a change in business type.

The held funds should be tracked as an asset so they are not lost in the books. Watch for: a cash forecast that assumes every sale pays out on schedule.

Example

After a sales spike, Shopify Payments holds 25% of payouts for 90 days, putting $60,000 out of reach right when you need to reorder.

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